Terms & Conditions

Welcome to my site. These Terms and Conditions apply to the use of this site: www.thewholefoodapproach.com.au, my services and programs, as listed on this site, and any products purchased from this site. This site, with its products, programs and services, will be collectively referred to in these terms and conditions as ‘my services and products’. By accessing my website and using my services and products, you agree to be bound by my Terms & Conditions of use.

Information disclaimer

All the information provided on this website, in my products and during my services is for informational and educational purposes only. This information does not take the place of professional medical and/or dietary advice.

The use of any information obtained from this website, in my products or during my services is at your own risk.

Non-Medical Information

Information on this website and/or provided via my services is not meant to diagnose, treat, alleviate or relieve any medical or health conditions, nor to guarantee any particular outcome or results, this information is not intended as a substitute for the advice provided by your doctor or other healthcare professional.

If you suffer from a medical condition and/or you are seeking personalised assistance, please make an appointment with a qualified health professional.

If you have or suspect that you have a medical problem, or if you have a pre-existing medical condition or are pregnant or breast-feeding, you should contact your health care provider before using our services. If at any time you notice any unanticipated changes to your health (physical, mental or emotional), you should seek medical attention immediately.

Nutritional Information

Nutritional information provided on this website and/or via my services is based on the Australian Dietary Guidelines (please visit https://www.eatforhealth.gov.au/guidelines for more information)

Privacy policy

By using this website, and my services associated with this website, you are agreeing to the Privacy policy as available on www.thewholefoodapproach.com.au

Intellectual Property

This website is for your personal use only. The intellectual property rights including copyright in all information and imagery provided on or through this website remains the property of The Wholefood Approach. You may not in any form or by any means adapt, reproduce, distribute, print, display or publish works from any part of this website. If you wish to use content, images or other of our intellectual property, you should submit your request to feelgood@thewholefoodapproach.com.au.

Purchase of Products and Services

Prices on this website are in Australian Dollars unless otherwise stated, and inclusive of GST, where applicable. All products and services require payment in advance via Bank Transfer to my nominated bank account, as stated on your invoice.

All appointments for my services are considered tentative and require full payment to confirm and secure.

Appointment Cancellation, Rescheduling and No-Show Policy

If you need to reschedule or cancel your appointment, please contact me via email at least 48 hours in advance via feelgood@thewholefoodapproach.com.au. You will receive a voucher for future use for a service or appointment of the same value.

If you fail to show for an appointment or if you cancel or reschedule your appointment with less than 48 hours notice, you will lose your appointment fee and you will not receive a voucher.

The Wholefood Approach reserves full discretion to provide refunds or vouchers on a case by case basis in case of force majeure.

Government Restrictions

In the event that government restrictions prevent a face to face delivery of my services (such as, but not excluded to a COVID-19 lockdown), I reserve the right to deliver my services online.

Refunds & Complaints

I have personally developed all my products and services and believe they are of high quality and value. However, if you are not satisfied with a product or service from me, please contact me, so we can discuss a suitable solution. Your rights to refund or replacement (if applicable) in respect of my services and products are as prescribed under the “consumer guarantees” as defined by Schedule 2 of the Competition and Consumer Act 2010. Please note that due to the digital nature of some services and products, refunds are not available for any digital products like e-books and personalised nutrition plans.

Limitation of Liability

The Wholefood Approach will not be held responsible or liable for any claim that relates to any circumstances, conditions or injuries that result directly or indirectly from information provided or actions taken whilst using my site or my services and products. The Wholefood Approach will in no way be liable to any party for any injury, loss or damage arising out of or related to the use (or the inability to use) the Information on this site or my services and products. Under no circumstances will The Wholefood Approach be liable for any direct, indirect, incidental, special or consequential loss or damage, including loss of programs or data, loss of business, business interruption, or lost profits. If your use of the site or my services and products results in the need for servicing or replacing of equipment, The Wholefood Approach will not be liable for those costs.

Where liability cannot be excluded, any liability incurred by The Wholefood Approach is limited to the re-supply of the Information on the site or in the services and products or the reasonable costs of having the Information re-supplied.

Indemnity

You agree to indemnify The Wholefood Approach, its affiliates, employees, agents, contributors, third party content providers and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with my site and my services and products; any direct or indirect consequences of you accessing, using or transacting on my site or attempts to do so and/or any breach of the Terms and Conditions.

Governing law

These Terms and Conditions are governed by the laws of Western Australia, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Western Australia, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

The Wholefood Approach

ABN 71 764 025 089

PO Box 2314, Geraldton PO, WA 6531

feelgood@thewholefoodapproach.com.au